Article 1 (General Provisions)
This Privacy Policy applies to the "Jieum Translator" app and its related services.
Developer or Legal Entity: AVAS Company
By using this app, the user is deemed to have read, understood, and agreed to the contents of this Privacy Policy.
- Service Provision and Operation: We process personal information to provide services requested by users.
- Customer Management: We process personal information for purposes such as identity verification, personal identification, and complaint handling in accordance with the use of membership services.
- Marketing and Advertising: We may use your personal information to develop new services and provide customized services.
Article 2 (Processing and Retention Period of Personal Information)
The company processes and retains personal information within the retention and use period of personal information stipulated by law or within the retention and use period of personal information agreed upon by the data subject at the time of collection of personal information.
Article 3 (Provision of Personal Information to Third Parties)
In principle, the company does not provide users' personal information to external parties. However, there are exceptions in the following cases:
- If the user has agreed in advance.
- In cases where there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods stipulated by law for investigative purposes.
- When transmitting translation data (text) to external API providers to improve translation service quality.
Article 4 (Rights and Obligations of Data Subjects and How to Exercise Them)
Users may exercise their rights to view, correct, delete, or request suspension of processing of their personal information at any time. Rights may be exercised in writing, via email, etc., in accordance with Article 35 of the Personal Information Protection Act, and the company will take action without delay.
How to exercise rights: You can request through in-app settings, email (h@gmail.com), or customer support.
Article 5 (Items of Personal Information Processed)
The company processes the following personal information items:
- Required items: UserId, Name, Nick Name, email address, translation history, language settings
- Optional items: Device information, app usage logs
- Items processed for social features: Friend request records, friend list, chat history, and user ID displayed during friend request or chat initiation
Purposes of collecting each data item:
- UserId, Name, Nick name, email address: Account management and user identification
- Translation history: Improving translation quality and providing personalized services
- Language settings: Providing personalized translation environment
- Device information: Analyzing app errors and improving service (optional)
- App usage logs: Service usage statistics and improvement (optional)
Article 6 (Destruction of Personal Information)
The company destroys personal information without delay when the personal information becomes unnecessary, such as when the retention period for personal information expires or the purpose of processing is achieved. The procedures and methods for destruction are as follows:
- Destruction Procedure: Select personal information for which a reason for destruction has arisen and destroy the personal information with the approval of the personal information protection officer.
- Method of Destruction: Information in electronic file form is deleted using technical methods that render the records unrecoverable.
Article 7 (Measures to Ensure the Security of Personal Information)
The company is taking the following measures to ensure the security of personal information:
- Administrative measures: Establishment and implementation of internal management plan, regular employee training, etc.
- Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, etc.
- Physical measures: Access control to computer rooms, archives, etc.
Article 8 (Overseas Transfer of Personal Information)
The company may transfer personal information overseas in the following cases to provide services:
- Transferring country: [List specific countries], varies depending on API server location
- Personal information items transferred: User ID, email, translation data (text)
- Transfer date and method: Real-time transmission via network during service use
- Transfer purpose and retention/use period: Used for service use purposes until membership cancellation, no third-party provision
Article 9 (Procedures for Requesting Access, Correction, Deletion, and Suspension of Processing of Personal Information)
Users may request access, correction, deletion, or suspension of processing of personal information at any time. Rights may be exercised through written documents, email, etc., and the company will take necessary measures without delay.
Article 10 (Children's Privacy (COPPA Compliance))
We do not knowingly collect data from children under 13. If a child has provided us with personal data, parents can contact us to delete it.
Article 11 (GDPR & CCPA Compliance)
Users can request:
- Access to their data
- Deletion of their data
- Opt-out from data processing
Article 12 (Use of Cookies & Tracking Technologies)
We use cookies for service enhancement and analytics. Users can disable cookies in their browser settings.
Cookies and tracking technologies used: [Specify specific cookie types and tracking technologies], Usage purpose: [Specify usage purposes of cookies and tracking technologies]
Article 13 (Personal Information Protection Officer)
The company is responsible for overall management of personal information processing, and has designated a personal information protection officer as follows to handle complaints and provide remedies for damages from data subjects related to personal information processing.
▶ Personal Information Protection Officer
- Name: AVAS
- Position: Representative
- Email: hanul0202@gmail.com
- Users may inquire with the Personal Information Protection Officer regarding all personal information protection-related inquiries, complaint handling, damage relief, etc. that arise while using the company's services. The company will respond to and process users' inquiries without delay.
Article 14 (Changes to Personal Information Processing Policy)
This privacy policy applies from the effective date, and in case of additions, deletions, or corrections to the contents due to changes in laws and policies, notice will be given through a notice 7 days prior to enforcement of the changes.
Effective Date: March 10, 2025